Privacy Policy

We collect information when you register and place an order on LAGOS.com and any information you share with us voluntarily in a chat or when you otherwise contact us or share information with us. This is to help assist you and track your order. We may use the information we collect in the following ways:

• For the purpose of internal record keeping
• To contact you about your LAGOS.com account
• To tailor specific features or promotions
• To send postal mailings or email offerings about products, news and events if you have not objected
• To optimize the customer site experience and site performance

If you have opted-in to receive LAGOS emails you will receive them from lagos@lagos.com. Please add lagos@lagos.com to your address book to prevent these emails from going to your spam or bulk email folder. If you would no longer like to receive these emails please contact customercare@lagos.com with the subject line UNSUBSCRIBE or click on the unsubscribe link at the bottom of any e-mail communication sent by LAGOS.

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages (IE Cookies). To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms and Conditions.

You may elect to engage our Chat Feature on our website. When you interact with our Chat feature, we will ask for your name, email address and phone number. Any other personal information you provide is at your own discretion and not required for your use of the site or our services. We may combine the information we collect from you with other personal information we have about you as described in this Privacy Policy. Any information combined with personal information will be treated as personal information. We may maintain transcripts of chats and other written communications and we may share information you provide with companies that provide support services to us (such as a printer, mailing house, fulfillment company, web host or chat provider) or that help us market our products and services.

We use cookies to deliver essential site functionality, remember your preferences, personalize your site experience, and analyze site performance. If you do not want to allow cookies at all, or only want to allow use of certain cookies, please refer to your browser settings. You can use your browser settings to withdraw your consent to our use of cookies at any time and delete cookies that have already been set.

By visiting this website, you agree to the applicable laws of the Commonwealth of Pennsylvania.

Your security is our priority. We implement a variety of measures to maintain the safety of your personal information. All information provided through the website, in store or by telephone is stored in a secure server located in the USA. We utilize a combination of physical and electronic security technologies and organizational measures to protect your personal information from unauthorized access, use or disclosure. This information is processed by LAGOS employees located in the USA. Our staff may be engaged in the order fulfillment process, the processing of payments or the provision of services as requested by you, our customer. With the submission of this information, you are agreeing to the storing of this information. We take all reasonable steps to insure this information is treated securely and in complete compliance with this policy.

Upon registration, you will be issued a login and password. You are responsible for maintaining the confidentiality of your login and password information. In the event of a breach of security through your account, you will be liable for any damage caused by the unauthorized use until you notify us in writing of the breach, and we have a reasonable opportunity to remedy unauthorized use. You agree to provide LAGOS with all assistance necessary to remedy.